Time: 09:30 - 15:30
Led by: Browne Jacobson
Audience: SLT / ABMs
Venue: Holiday Inn, Barnsley Road, Barnsley, S75 3JT
Details: Introduction to school complaints management, avoiding complaints and de-escalation, managing vexatious complaints and unreasonable complainant behaviour, and getting complaints investigation right.
This booking form closes at 13:00 on 4th September 2026.